Martin D.

Had to give it one star because it doesn't allow ZERO. Absolute disgusting company. Read T&Cs before ordering. Gave two working days notice and MY money was taken instantly. They did not fulfil their part of the bargain! AFTER two working days they emailed to say money will be sent this afternoon and with you tomorrow = 3 working days although they claim next day in most cases. Problem I was flying at 4am the next morning. I cant instantly put my hands on another £1500 so looks like I'm about to have to tell my 8 year old son his holiday will have to be cancelled. They offered a refund IF I PAY COSTS OF £148 although they have sat on my money for 2 days and could give no guarantee of when the money will reappear in my account. THIS COMPANY ARE ONLY INTERESTED IN MAKING MONEY. THEY HAVE ABSOLUTELY NO EMPATHY OR REGARD FOR REAL PEOPLE. How they sleep at night is beyond me. Must go now to tell me son no holiday! USE THEM AT YOUR PERIL!