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martinb91

Martin B.

Contributor Level

Total Points
167

2 Reviews by Martin

20.2K Views
2/17/20

I received a camera from Very in November 2019 which was faulty. Very have refused to replace, refused to repair it and refused to refund me. The camera has not ever taken a single picture. I have no idea how Very get away with this. As the camera was a warranty replacement I don't have the option of reclaiming my money via the credit card company either. Don't shop with Very under any circumstances unless you like throwing money down the drain.

3/28/16

Purchased an action camera in December '15 as a Xmas present for someone. Camera was found to be faulty - it has never been used to take a single video. Banggood insisted I send it back for repair rather than replacement which I did.

Despite me constantly emailing them I still have no camera and have no idea when or if I will ever receive it. I am starting proceedings with my credit card company to recover the money.

AVOID. AVOID. AVOID.

Update 28/03/16: Order number provided via private message. Over 20 emails sent. 3 months wait and I still don't have the camera I paid for back in December 2015. They have refused a replacement camera despite the camera having never worked and have insisted on a repair. If they ever resolve this I will update this review accordingly.

Update 06/04/16: Still no camera and still no refund and no idea when I am likely to receive either.

Update 01/05/16 - I have a camera after many months. After I had removed the broken memory card from the slow with tweezers it actually works.

rebeccal10
Katherine L. – Banggood Rep

Dear Martin B., we are sorry to hear you haven't received the repaired camera. Could you please tell us your order number? We would like to have a check for you.

Sorry for all the trouble caused and thank you in advance for your cooperation.

Martin Has Earned 7 Votes

Martin B.'s review of Very earned a Very Helpful vote

Martin B.'s review of Banggood earned 5 Very Helpful votes

Martin B.'s review of Banggood earned a Fraud Buster vote

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