I had a lot of home redecorating projects going on and finally got to the position to start putting up pictures. I opened a previously unopened shipment from Art.com and found it creased. I contacted them and they said that it had passed the 45 day return date and would not accept it. Even though it was their fault that it was shipped poorly. I really should have read previous reviews and not ordered from them in the 1st place. In addition, they accidently shipped a picture to me that I did not order. The poor person in Marrieta, California that did not receive it!