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marnoim

Marnoi M.

Contributor Level

Total Points
81

1 Review by Marnoi

5/29/17

Be very careful dealing with this company! Expensive and product poor. Their website advertises that they are in Melbourne and dispatch within 24 hours - I live in Melbourne and the products arrived 11 days later and they sent one incorrect size. They only returned an email when I threatened that I would contact my credit card provider. They offered to send correct size but did not respond to their email when I demanded they pay for postage of returned item. I am not returning incorrect size because they cannot reassure me that they will return the correct size. Their web page has FAQ and Terms and Conditions titles - click on these and no information present. I think my best option is to just pursue my credit card company and/or consumer affairs.

Marnoi Has Earned 1 Vote

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