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Four women rented a luxury house in Edgehill Tn minutes from the strip. The house was beautiful, new, and clean but trouble with internet and tv throughout our stay. However, the neighborhood was in a high crime area which made us uncomfortable. By the time they charged us $279 cleaning fee, for three nights, and did nothing, a service fee and tax it jacked on anther $600! Ridiculous! Wasn't worth the money.
They advertise a low hotel fee but the administration fee which are exorbitant bring the price way up. I was led to believe the $68 per night resort fee was paid for but when I got to the hotel they did not pay the resort fees which were $25 per night. They are making a lot of money on their bookings which I had to confirm twice as it was in the computer the first time. Never again,
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Dear Marlene, We are truly sorry for letting you down and for the inconvenience caused. Thank you for sharing your experience on Sitejabber. I was not able to locate your booking details using your name. Kindly share your reservation number (Itinerary number or Order-id of 6 digits). We will make sure to contact you and resolve the situation to your satisfaction. Please do not hesitate to contact us for any assistance here: https://www.cancelon.com/contact.
Thanks and Regards,
Frank