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Marlene B.

Contributor Level

Total Points
82

1 Review by Marlene

  • Rosegal

1/17/18

I ordered several items on this one order. They all came separate times, some took 6 weeks or longer, so did not arrive in time for Christmas. Some I paid $37.00 for duty which I had not expected to pay. Paid this twice for products not worth the duty. The rugs O rdered are very cheaply made ordered 4 of these. Some items never came. The sizing is way off. I order a XXl for a gift and it barely fit me, I wear a large. Too expensive to ship the items back. Their on line respnse is pretty efficient. Will see how long it takes to get my refund for items not shipped.

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rosegal r. – Rosegal Rep

Dear Marlene,

Thank you for taking the time to write a review.

We at Rosegal offer many different shipping methods with varying shipping times. We will always do our best to meet the customers shipping needs.

Please kindly refer to our tax and duty policy here for more details: http://www.rosegal.com/tax/.

We have offered you a solution via our Support Center. Please check this and reply back to us.
Rosegal Customer Service Team

Marlene Has Earned 2 Votes

Marlene B.'s review of Rosegal earned 2 Very Helpful votes

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