Mark R.

My website has been down for nearly 3 months. Go Daddy repeatedly acknowledged that this was their fault, but refused to refund any of the money that I had paid for the site and services. I wasted over 40 minutes on the phone with customer service today, and got nowhere! I was actually told that I would not be allowed to speak with a supervisor! This was the worst customer service experience I have endured in years!

There are so many other option, please think twice before choosing Go Daddy. When you factor in the website down time, pathetic customer service, and hours of frustration, it's just not worth it!

I placed an order with WineExpress.com, waited patiently for over a week, then emailed customer service to see why I had not received my wine. Finally, I got an email telling me that my order had just shipped (eight days later). After ten days, I checked with UPS, thinking maybe my order was lost somewhere in their system. No. It still had not been sent by WineExpress.com. Kind of ironic, isn't it - the Express part? Today, I have still not received my wine nor a response to any of my emails from customer service. According to UPS, WineExpress still has not sent the order. My credit card was charged the day I place the order, though! There are so many wine sellers online. I recommend that you choose another one.