I buy over $5k of parts from them every year. Their customer service reps have no idea what they are doing and they seem to hate their jobs and their customers. If you have a defective product from a supplier or ask them to follow up on an issue don't expect that they will follow up without constant reminders.
Tip for consumers: ask them to match prices with Mouser and Onlinecomponents, and sometimes they will.
I have had 2 terrible support incidences. They won't help you so expect to feel cheated and have your phone down for many days if you have problems. Their support ruins the entire service.
Tip for consumers: Avoid google fi, use a real cell service