I had a problem today with my E-Mail - wasnt working properly - the GuruAid Technician (Aadesh Takalkar) - spent 3 hours with me - working to fix the problem. He was VERY professional - VERY friendly - and VERY Good - he subsequently fixed my e-mail problem. Not only did he fix the e-mail problem, but, he also went out of his way to check on other virus related issues and resolved them. Outstanding service by an Outstanding company. I highy recommend GuruAid to everyone!