Mark K.’s Reviews of Travelgenio & more

Mark's Profile

Review 1
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

86

Contributor Level

Total Points

Travel Search Engine

1/5/22

I booked 2 tickets on the 26 Dec to Tel Aviv and the flight was cancelled. They don't respond to any form of communication. I called Egypt air and they were just as unhelpful. They said they can't do anything and have to contact travelgenio direct. What I don't understand is why this company continues to scam people without the airlines reporting it themselves.

Comments (0)
37.8K Views

Helpful (1)

Thank you

Travelgenio T. – Travelgenio Rep Over a year old

Hello Mark K.

We are sorry that the airline changed your flight, and we are available to you to find an alternative from among the possibilities the airline offers.

Could you please send us an e-mail to customer.service@travelgenio.com with the details of your booking so we can review your case?

Thank you, regards.