Please beware that your credit card information collected from Raise.com can be used inappropriately. Although this happened some time back it has just recently come to my attention. I tried to purchase a $150.00 Taco Bell gift card and while placing the order my credit card was denied. I realized at that time that I had clicked on an expired card Raise had on file. I immediately called Raise and tried to use my other credit card on file but they could not assist and told me I had to wait on the order to process to make sure the card wasn't purchased by someone else first. So at this point I just let it go. Later, in review of my on line Raise account I noticed this Taco Bell card showed that I had purchased it. Since I never received the card, I called Raise back to verify. They confirmed that payment had been made and the card now had a zero balance. Further research revealed that they used my expired card with a different expiration date and somehow got the order to process but failed to ship me the gift card. I discussed this in great detail with Raise but they refused to issue a refund or credit my account. My first advise would be to not purchase these second hand cards from Raise.com. The money you will be losing far outweighs the gain in savings. Second, DO NOT allow them to keep your credit card information on their files as this has proven they can misuse your credit information. Do not buy from Raise.com!
We're very sorry for the troubles that this experience has caused you, Mark. We have a 1 Year Money-Back Guarantee to protect your purchase price in the event a card you purchased is invalid or shows an inaccurate balance. This order does fall a bit outside of that time-frame, but we appreciate you as a member and your loyalty to Raise. We'd like to review this order further and work towards a resolution. Please send us an email to member.success@raise.com and we'd be happy to move forward from there.