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Mark H.

Contributor Level

Total Points
167

2 Reviews by Mark

  • CardCash

6/27/18

I purchased an Advance gift card ID# *******-D for $61.32. I am always leery of crooks so I make a purchase right away or check the balance as soon as I receive the cards. I used this card for a small purchase and had a remaining balance of $49.02. Thinking this card was now valid and good to go I wasn't rushed to spend the remaining balance before the CardCash 45 day guarantee expired. Was I ever wrong! I went to use the card and they it declined. Very embarrassing to say the least! When I called CardCash, they told me that it appeared that the individual that sold the card to them could have kept the card number and scratch off PIN on reverse of the card to use the remaining balance. Since it was outside their 45 Days they refused to refund or credit my account. Take my advice and don't buy cards from CardCash! As you can see in other reviews they are not a good company to deal with.

  • Raise

8/11/17
• Updated review

Please beware that your credit card information collected from Raise.com can be used inappropriately. Although this happened some time back it has just recently come to my attention. I tried to purchase a $150.00 Taco Bell gift card and while placing the order my credit card was denied. I realized at that time that I had clicked on an expired card Raise had on file. I immediately called Raise and tried to use my other credit card on file but they could not assist and told me I had to wait on the order to process to make sure the card wasn't purchased by someone else first. So at this point I just let it go. Later, in review of my on line Raise account I noticed this Taco Bell card showed that I had purchased it. Since I never received the card, I called Raise back to verify. They confirmed that payment had been made and the card now had a zero balance. Further research revealed that they used my expired card with a different expiration date and somehow got the order to process but failed to ship me the gift card. I discussed this in great detail with Raise but they refused to issue a refund or credit my account. My first advise would be to not purchase these second hand cards from Raise.com. The money you will be losing far outweighs the gain in savings. Second, DO NOT allow them to keep your credit card information on their files as this has proven they can misuse your credit information. Do not buy from Raise.com!

Raise comes through!
7/26/17
• Previous review

Raise representatives reached out to me and credited my account for the amount of the lost on Northern Tool card value. I only wish we could have resolved this issue outside of sitejabber.com I thought this was a very fair resolution and I am now a faithful Raise customer again! Thank you Raise.com!

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Juan H. – Raise Rep

We're very sorry for the troubles that this experience has caused you, Mark. We have a 1 Year Money-Back Guarantee to protect your purchase price in the event a card you purchased is invalid or shows an inaccurate balance. This order does fall a bit outside of that time-frame, but we appreciate you as a member and your loyalty to Raise. We'd like to review this order further and work towards a resolution. Please send us an email to member.success@raise.com and we'd be happy to move forward from there.

Mark Has Earned 7 Votes

Mark H.'s review of Raise earned 2 Very Helpful votes

Mark H.'s review of CardCash earned 4 Very Helpful votes

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