Mark C.

They have the cheek to call themselves the Amazon of Asia, if that were the case, I am completely embarrassed to be Asian.

Their ops team refuse to give out contact numbers, citing fear of harassment, and work with people only by calling them using private numbers. They don't call with the intention to find out the customer's experience anyway, they call to tell you Lazada is not responsible for the $#*! you've been through and they don't care.

Couldn't expect more from a bunch of pinoys led by a fresh grad who can barely speak English (if you go on LinkedIn you'll see this is true, their ops is based in Philippines and is led by a Lu Feng locally) joke team, if you would even call this lot of monkeys a team.