I cancelled a deal I bought because I wasn't happy with it Groupon kindly said they would replace the deal with another deal I wanted. Groupon also said they would include an item I paid for but did not receive. Then talking with another 9 agents and 5 days later Groupon had still not paid me full for either. The replacement cost £4.79 Groupon only credited me £3.99. The item I paid for but didn't receive cost £1.99 of which only £1.19 was credited. Yet Groupon clearly stated to me they would replace both items. See their message to me which they did not honour. See below!
Swamy R
I sincerely apologies for the trouble caused by this delay. This is not experience we want you to have while using Groupon.
11:49 PM
Firstly, we will finish deal with colorland-879 and repurchasing Printerpix canvas picture with hanging kit provided 12" x 12".
They did cancel the deal with Colorland. Groupon did not credit me full amount to replace with Printerpix canvas picture and Groupon did not give me full credit for goods I paid for and did not receive. Even though Groupon's message says they will! What does that tell you about this company. Groupon are getting away with this at customers cost!