Mardi S.

This is just another public space that is unsafe for women who feel like they have nowhere to turn, and no one to turn to.

Unfortunately, places like this that can afford advertising and brand recognition are run with the Heavy-Hand of government influences, featuring ex PMs, and Doctors; just so a country can feel like it's providing a civil-service.

As someone in crisis with C-PTSD, who is constantly triggered by merely existing as a woman in this world, I found the site overwhelming and difficult to use when you just need a quick, private or anonymous chat with someone NOT over the phone.
Live-Chat isn't 24/7, and Forum Posts and Replies are heavily moderated - every request I made for help was denied, whereas the two where I offered support to others were "allowed."

The simple request of seeking resources specifically for women, on the online-chat (after a night of no sleep), were mind-boggling - why was a guy responding when I'd already filled out my needs as a woman? Is he a bot?
The attached image was his response.
As a victim of rape, I don't feel comfortable chatting with a guy/bot, and due to being edited and silenced every day of my life, I don't feel comfortable, nor mentally-quick enough to think to ask for a woman, or communicate effectively.

Not helpful as a counselling or referral service.
Not a safe space for women to have a voice or seek help.

I had to download the "TalkLife" app, again, which seems mostly for young people - but at least you can post anonymously; and the kids are kind.

They sell expensive copies of faulty burnt DVD's - in particular the Jem Collection, which was my purchase.
Item did not match the picture, Item was not as described - and was incomplete. Customer service always responded quickly, but were not helpful or concerned about my situation.
Not to be trusted.