Marcus M.

Guys, I missed my flight because you didn't book it through your site after I paid you near $10,000 and then you guys take 6 hours to fix the flight for me to leave the next day? You have no respect for my time, my personal life and there is no way for you to compensate for my time lost!

So, I bought my tickets through Orbitz.com and then when I arrived at the airport, you did not have me booked on the flight that I booked through your site and then you make me fight on the phone for hours and hours with total disregard for my time and the personal reason's I had to fly back home? This is total abuse and a poor system if this is how you handle your customers'! I am still on the phone waiting and it's MIDNIGHT!