Marcus L.

Get products as promised. If i don't like it or doesn't match description I return it. Never had an issue with them.

I ordered a box 4 resale of my phone prior to the release of and buying the newer one. Waited weeks no box. Followed up couldn't find offer so requested new offer and now month after new model released offer went down by $20. No big deal. Powered up phone and wiped it as mailman waited for me to finish and box up. Got notice that my phone was damaged and wouldn't power on. They said they wanted to recycle it for me? I went thru their version of customer service which is a live chat in which someone gives u canned answers that have nothing to do with the questions you're asking. I had them reinspect the phone. Got same response. Phone won't power on. Rejected 0$ and again an offer you recycle my phone. Had them send it back to me. Pressed power button. Phone tried to start but went black. Obvious move here? I PLUGGED IT IN TO THE CHARGER! IT WAS ON WITHIN 5 MINUTES AND AT FULL CHARGE AN HOUR LATER (samsung fast charging). There was nothing wrong with the phone. Was a replacement for a phone I cracked the screen on so had never been out of case except to clean under screen protector and mail it to them. I had used them before and had no issue but I WILL NEVER USE THEM AGAIN! WASTE OF TIME. WHAT "TECH" WOULDN'T KNOW TO PLUG A PHONE UP IF IT GOES OFF DURING POWER ON SEQUENCE? $#*!ed