SI purchase two watches December 9,2021, the next day I called and was told that I would get my products by December 23,2021. Yesterday, December 22,2021, I was sent a generic email with a $20 off my next purchase to insult my intelligence, saying they are sorry my package will be delayed. Customer service need to be revamped. I called and waited on the phone for over 35 minutes and no one answered the phone. All I heard was a replayed generic message. I had the option to shop elsewhere and I decided to try shopping with you guys. I must say, I'm very disappointed with you guys. Now, it is December 23,2021 and no gifts to give my kids for Christmas.