Marc E.

Bought a guitar for my son's Christmas gift online at Guitar Center on 8/26/2000. On 9/26, the guitar had not been shipped, though they already had billed and received payment. GC said guitar was out of stock... will give me a refund, and notify me when new stock is ready to ship. Did get the refund... but never heard from them again.
On 11/17, saw same deal in stock on Musician's Friend, and purchased it.
On 11/19, received Email saying it is backordered.
On 12/17, told that guitar is still out of stock. This was supposed to be a Christmas gift!
On 1/13/2001, MF sends Email "The item(s) below has been canceled from your order. If your credit card has already been authorized for payment, it may take 5–7 days for your bank to release the hold on those funds." Not even a 'we're sorry, but'!
SAME COMPANY, SAME LIES. Never had a bad thing to say about Sweetwater. INCOMPETENCE..., and worse.