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Purchased a phone. Let them know it wasn't charging - their solution was to unfold a paperclip and clean out the charging port myself. The website boasts that they have an quality inspection process and the phone they sent clearly did not go through this process. This company will not proactively refund or exchange the phone. Terrible customer service. I originally gave this company 5 stars and after 30 days this company is not trustworthy. I trust craigslist and kijiji for buying phones rather then these crooks
Maliha S.'s review of Orchard earned 27 Very Helpful votes
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