I'll never buy a refurbished phone again. Sure they replaced the battery, but the phone itself stopped responding after the return date expired, and I was out a few hundred dollars. Bleh.
Tip for consumers: Very nice people working their but the phone was useless after just a few months.
We're sorry to hear about the issue with your phone!
While our team diligently tests out each device, sometimes, an issue can come up after the phone has been sold, or later down the the line after the warranty has ended. Sadly, there aren't any tests to predict if an issue may come up, and we're really sorry that this was the case with your phone.
If you haven't tried already, we'd be happy to see if there is maybe a bit of troubleshooting we can suggest to resolve the issue. To do so, do you mind sending us an email to support@getorchard.com with your order number and name? We can then pull up your information and take the next steps to try and help you out.
We're sorry to hear about the issue with your phone!
While our team diligently tests out each device, sometimes, an issue can come up after the phone has been sold, or later down the the line after the warranty has ended. Sadly, there aren't any tests to predict if an issue may come up, and we're really sorry that this was the case with your phone.
If you haven't tried already, we'd be happy to see if there is maybe a bit of troubleshooting we can suggest to resolve the issue. To do so, do you mind sending us an email to support@getorchard.com with your order number and name? We can then pull up your information and take the next steps to try and help you out.
Thanks in advance!
- The Orchard Team