Although you would like the 'seller' platform and tools after the initial registration as seller with them, it stops there.
You receive email after few days which asks you to upload trade license even if you are registered as 'individual seller', the same email asks you to upload the Emirates ID card although you already have uploaded it in initial registration. Congratulations the confustion and stupidity started.
Try to list any item, you will get it automatically rejected by their server once it runs during their work hours, they just attach to that 'copy paste' of rules of enlisting items without specifying which was things wrong with your particular listing, submit-resubmit guess what's wrong then enlist again try try try write to their contect department wait for answers rejection after rejection after rejection you just give up and leave. A repeated story with most of sellers. If ebay and amazon opens in UAE and middle east with their same simple efficient clear professional policies, those idiots will close their seller section (at least) within weeks. I hope so soon that would happen.
One of the stupid things also, try to link to bank account, it asks once again for upload Emirates ID card (third incident within the portal, three occasions you upload the Emirates ID!) and guess what to give the stupidity extra twist, in that menu they allow only one file upload unlike in initial registration, so if you upload only front side, you get message after days that link to bank rejected (they just love rejections everywhere in their process and site) because you only uploaded front side of the card! Check with their call center they would say you should scan both into one file and upload it (they enjoy confusions and rejections and frustration of customer).
They say allow individual persons to sell without trade license, BIG LIARS try to sell anything they will reject reject reject no reason no reason no reason then they would say, these items require trade license. Be honest and say from beginning yoy don't want individual sellers because it is practically not possible under this stupid vague policy of you.
One more nice careless gesture is that the call center of sellers is not published anywhere in their site, so you should enjoy yourself one more call in the beginning as seller, call their normal call center (for buyers) explain issue then the agent there will say pls call this number (they give another number) we are not dealing with sellers! Total carelessness from their management and eventually they will loose this important sector of business to competitors hopefully amazon & ebay
Typical middle eastern management without real competition (I am UAE national and middle eastern by the way) but I have to say that
Dear Majid,
Greetings from Rehlat Online Services, I have sent you a Private Message, request you to kindly respond so that we can resolve this issue with you.
Thank You.
Regards,
Customer Delight Team.