Mai C.’s Reviews of Adore Me & more

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Lingerie

9/10/16

My daughter and I have been trying to cancel our VIP subscriptions for 3 months now. We have sent numerous emails all of which we never got any responses and numerous phone calls to customer service which of course we have spent hours of time on hold just to be either disconnected or told we had to follow the online instructions.

Apparently there are numerous class action lawsuits that are in the works in numerous States against the practices. Being in the legal field myself Kama I never feel it necessary to go to that length but this is by far the worst experience I have ever seen in my 20-plus years of practice. We read all of the terms of service and the agreement and had no problem with that. Our problem is the fact that there is no way to cancel your VIP subscription in a timely matter so that you're not charged for months and months from when you decide to cancel. We are still trying to cancel and are still being charged or monthly fees.

BEWARE OF THE CANCELATION OF YOUR VIP

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Adore M. – Adore Me Rep Over a year old

Hi Mai,

Thank you for your review.
Please note that the membership is optional. You can unsubscribe online at any time. Moreover, after unsubscribing, you will not need to shop or skip the month by the 5th or receive a charge for store credit.

Please tell me your email or order number so I can further investigate the issue.

For further support do not hesitate to contact us.

Best,
Adore Me