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After speaking with the customer service, they were very helpful in resolving my issue. I was very impress of their customer service. I am grateful of the customer service quick response in resolving my purchase issue.
Recently purchased plus size clothes. Unfortunately it is not as expected. The clothes is for a smaller size person. The sewing was not done correctly. Very unsatisfied. Sorry but I will not purchase from them again.
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Lynsenett,
Thank you for your review.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.
We have sent you a ticket regarding your issue. Please kindly reply to us so that we can give you a suitable solution.
Best regards,
Rosegal Customer Service Team