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Beware. They will post your private information on public web. Took me months to get it removed. They offer family search in their fee, but that's free to anyone. Maybe why they joined with Geni. Would Not Trust
I have been using iHerb for 5 years now. Never had a problem until today when I ordered a product and for the life of me could not figure out how to cancel the order. No directions non friendly on canceling a order, but swiftly on sending orders. I tried the service customer button and all I got was to send them an email. Finally surfed the website until i found a chat button. Of course in 15 minutes time they told me it had already shipped and I could not cancel. I will not order another thing from them. There are plenty of other companies to order from which i already have for years. I told them they just lost a valued customer. Will not miss them at all.
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Dear Lynn,
I'm sorry to read about your struggle with contacting our support team and removing your private information off of the web. Issues such as these can an indeed be frustrating and I'd be happy to clarify.
MyHeritage is with full accordance with the General Data Protection Regulation (GDPR) law that enforces the removal of all information on online sites upon the request of the information's owner. This is why MyHeritage will not post private information on the web without your authorization. Any information that a member will publish on their site is controlled by them and can be amended or deleted at any time. It is the site creator's sole responsibility to ensure that the information they publish is either privatized or removed.
For more information, please see our privacy policy found here:
https://www.myheritage.com/FP/Company/popup.php?p=privacy_policy
With regards to your comment on the MyHeritage data subscription, please note that family search is actually free for all Basic members (MyHeritage free membership) and does not require an extra data subscription. To clarify, there are actually many other collections such as e.g. BillionGraves, and the Social Security Death Index that do not require an additional subscription. The data subscription is a separate membership for the genealogy research market because it expands as more historical data is uploaded from MyHeritage partners that require royalties on its use by customers.
If you are in need of any assistance with the removal of your information or any of our memberships, please feel free to e-mail me directly at rafael.vipsupport@myheritage.com.
I'd be happy to be your direct line of contact for any questions or requests you may have.
Sincerely
Rafael
MyHeritage