I recently placed an order on July 16th and according to my transactions, the money was taken as soon as I ordered. I then called back because I no longer needed the shoes I have ordered and they told me there was nothing they can do for me once the order is processed. Mind you, that I have not even received a confirmation email. They said Oh let's send one now! Kinda shady to me, anyways I thought well since I cant cancel it might as well just wait it out. It has now been over a week and I still have not received any type of email that it was processed. Now I can not find their phone number or get on to the website! I WILL NEVER ORDER FROM FAMOUS FOOTWEAR AGAIN AND HIGHLY won't RECOMMEND THE FALSE BULL$#*! $#*! AS WELL! It's unfair how some sites get away with this for people who work hard for their income. I will be contacting small claims court and all the higher authorities who I can to get this dealt with, I won't LET THIS SLIDE!