I RECENTLY SIGNED UP FOR THIS APP/COMPANY AND USED IT I BELIEVE TWICE, ONCE FOR GIFT CARD MALL AND ONCE FOR AMAZON. TODAY, ON A DAY I NEED THIS TRASH THE LEAST, I RECEIVE AN EMAIL STATING I WAS IN VIOLATION OF THEIR TERMS. IT DOESN'T SAY HOW, IT'S VERY GENERIC AND THEY STATE THEY ARE SUSPENDING MY ACCOUNT AND I'M NO LONGER TO PARTICIPATE. THE ONLY THING I CAN THINK OF IS USING IT TOWARD GIFT CARD MALL AND GIFT CARD MALL TAKING IT UPON THEMSELVES TO CANCEL MY ORDER. IF THAT'S HOW YOU'RE GOING TO TREAT CUSTOMERS, THEN SO BE IT. THERE ARE PLENTY OF OTHER WAYS TO SCORE DEALS AND WHAT NOT. YOU CAN USE EBATES, SHOPKICK, DROP... ALL WAYS TO SAVE. I'M NOT THE TYPE OF PERSON TO COMMIT FRAUD OR CHEAT AND I DON'T APPRECIATE BEING ACCUSED OF SUCH A THING.
Hello Lulu. We are sorry for any inconvenience. In the email you received in regards to your account suspension, there are direction on how to appeal this decision if you believe it was in error. We manually review all appeals. Please note the appeal process does take up to two weeks. Feel free to reach out to us with any additional questions.