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luke m.

Contributor Level

Total Points
84

1 Review by luke

  • DoctorSim

8/19/21

I shall put my hand up as another doctors sim sucker. They took my money, gave me a fake story about the number not being available but somehow, if I pay them MORE money, then somehow they WILL be able to unlock. Needless to say, I declined their oh so kind offer. Then I got a "refund" to their website for future use - which I am of course never going to use.

Service
Value
Shipping
Returns
Quality
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Hugo M. – DoctorSim Rep

Hello Luke,

Fist thank you so much for your comment, we don't love negative feedback, but it helps us improve.

With the data of your review we cannot find which request you are referring to but we will be happy to find a solution for you if you have made a request at www.doctorsim.com.

To clarify the fact before other users we comment here how we work. DoctorSIM services are exposed on the web without cheating: price, delivery time, requirements... all. In the cases in which for the same product (for example, unlocking iPhone 7 from AT $ T) has several services, we detail it point by point.

If the standard service, for example, does not work, we offer alternatives:
- We offer the client the option of paying the extra that the premium service supposes.
- We offer the refund: which can be in credit to spend in doctorSIM or to the original payment method (it is the client, and not doctorSIM, who chooses where they want their money back: if by mistake a client chooses credits we can undo that choice and send the refund to the original payment method).

That a service cannot be completed for the most economical service does not benefit us: no one guarantees that the client will not choose his refund... however, if it had been possible to complete the service for the economic version: we would have that sale in our pocket, risk-free.

We are a serious company, with open ears and we are ready to help in any incident.

Have a nice day,
Sarah.

luke Has Earned 4 Votes

Luke M.'s review of DoctorSim earned 4 Very Helpful votes

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