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Sent me wrong sized goods, then took quite a long time to return the payment back to my PayPal account. And then promised to refund me postage (£10.50) but never did. I would never trust him again.
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I would give zero stars if possible! They made me wait a month+ for my bracelet and didn't update...
Hi Ludmila
Thank you for your message.
As requested – a full refund was processed.
We also note the order was discounted – as you contacted us prior to purchase requesting a discount.
As goodwill, we provided this.
If we can be of further assistance please let us know.
Kind Regards
Zoe Kay Jewellery
Telephone: 0800 644 0625
www.zoekayjewellery.co.uk