I wish I had looked into this service beforehand. Signed up for a 15 day free trial. They billed me the same day. I tried to reach customer service. They are unreachable except by intercompany email. I got a computer generated reply. It's been days and days and still no reply. I see here that others have been unable to receive a refund as well. Unbelievable! I'm going to my bank today to ensure that cannot bill me a second time.