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This is the first time I have used this service. I had overpaid social security tax which was credited back to me on federal form. However since the state tax numbers are automatically placed from the federal, my social security tax for state tax schedule A
Was incorrectly calculated. When I contacted support, they said "it would not affect my state taxes"I double checked this with Turbo tax and HR Block which calculated correctly. This error was serious and the support group was not knowledgeable enough to understand or tell me how to correct issue... Do not use free tax usa... They will get you into trouble!
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I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hi L T., I'm really sorry about the frustration and would like to make this right. We guarantee our calculations and would be happy to make sure that your state return is figured correctly. I will private message you for details.