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Betabrand sells product with a written ship date, e.g., delivery in October. Twice I have placed an order, not delivered, and upon follow-up received an automated message that Betabrand is experiencing supply chain and product delivery issues. Purchase in August never available (although charged), purchase in September to be delivered in October, still not delivered and it is mid-November. Receive the same canned excuse. Do not expect professional customer service nor delivery of product falsely advertised for sale.
Tip for consumers:
Poor customer service and false advertisement that product is available.
Products used:
Never delivered.
Lucy S. D.'s review of Betabrand earned 5 Very Helpful votes
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I have purchased many pairs of pants from BetaBrand. I love my denim jeans and decided to get...
