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lottie l.

Contributor Level

Total Points
82

1 Review by lottie

  • MakeSpace

6/23/20

Absolutely despicable how they treat their Black and brown customers. There have been NUMEROUS complaints about late arrivals, no contact, and being careless/reckless when moving items. They get items dirty, throw items into a space with no thought, and they're completely dismissive and refuse to take accountability for their actions! One of the white movers, who has been fired, said the n word to a Black customer. And customer service proceeded to be completely rude and refused to assist this customer! Broken items, damaged items, dirty items - think of a problem and i'm sure the a customer has dealt with each one with this company! This company does not truly care about their customers, otherwise the problems customers have continuously been facing would be solved. But instead they continue to bring problems. Gross service overall. Ew. Find another service.

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Lottie L.'s review of MakeSpace earned 2 Very Helpful votes

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