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I ordered a gift card which never arrived. It took many phone calls between the Honest company an FedEx to get to the bottom of the problem. We never did because the company wouldn't work with the shipping company to resolve. They finally, reluctantly credited my account because that was easier than figuring it out. Never again.
Products used:
Gift card
Lory S.'s review of The Honest Company earned 2 Very Helpful votes
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I love their baby clothes, but this company is horrible to deal with. Customer service is...
I received a package that I did not order. It was an obvious wrong address...any of the new order...
