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LORI L.

Contributor Level

Total Points
80

1 Review by LORI

  • MagnetStreet

2/5/22
Verified purchase

Worst experience ever! Beware!
I'd give 0 stars if I could! I ordered Save the Dates, Invitations and enclosures for my destination wedding for a total of 3 orders. Save the dates came without issue. The envelope liners took 3 tries to get right. Customer service was unapologetic, did not follow through with providing shipping info, and on the 3rd attempt to get it right- without promised communication once again, made a joke of the whole situation. The invitations, rsvp cards and info cards all came with bent corners, and creases- None of which were from shopping because they did come in a box. Colors were slightly off from one item to the next and envelopes had ink transfer from printing the addresses. Magnet Street caused my invites to be sent to my guests late. And when I responded to the "joke email" if I received the cirrect item finally, I explained my disappointment and the outstanding problems with my items, only to never hear back again. I even stated I'd be leaving negative reviews! Clearly they don't care about their customers, just your money. And don't expect a replacement or refund or even an apology to be offered! Thankfully I ordered extras so I didn't send junky invites out for an island wedding. Heed the bad reviews and go elsewhere...

Tip for consumers:
Beware!

Products used:
Invitations, rsvps, envelopes, liners, save the dates, info cards, volume bands. That were nit damaged.

Service
Value
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Quality

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