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Celeste A.

Contributor Level

Total Points
80

1 Review by Celeste

  • MagnetStreet

8/22/22

I am appalled by this company's customer service. They pride themselves in productions quickness and 24/7 but their customer service is not so if you place an accidental order on the weekend no one is available to assist nor do they apparently monitor or take into consideration emails sent to them within timing of order placed to get help. Also called first thing in the morning to get assistance since I understood they were closed on weekends but to receive such unhelpfulness and told it was already printed even though I chose for it to be reviewed clearly is a sign of unclear deceiving wording on their website. Be extremely cautious when ordering clearly cheap discounted prices mean cheap unfair customer service. Managers name that was unwilling to assist me other than to still pay a additional discounted price for another order was Mercedes W was unwilling to give a full last name. I would not recommend this company hopefully the owners/operations managers of this company can improve their customer service

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