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Lori B.

Dillon SC

Contributor Level

Total Points
161

2 Reviews by Lori

  • O'Reilly Auto Parts

1/22/24

Walked into Dillon SC store to purchase a battery for my wife's 2022 gmc canyon after it shorted out, was told that they need to check the battery and alternator was probably the problem. I have made a living for 50 years as a heavy duty diesel mechanic with numerous awards for diagnostics across the USA, repairing multi million dollar machines, had no complaints of cost wanted a new battery. Store personal said i was rude and would not help me so i will be taking all of business from now on to your competitors who are willing to make sales and help customers had no issues asking to be serviced. Customer service is terrible at this store this is not first time for issues with customer service mostly from the women at the counter who are all younger than i have been making a living working on million dollar equipment in the construction industry. Should close all stores and put employees and welfare better service at grocery stores!

Products used:
advance auto parts battery

Service
Value
Shipping
Returns
Quality
  • NorthlineExpress

3/5/21
Verified site experience

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