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Lori B.

Contributor Level

Total Points
80

1 Review by Lori

  • CuddleDown

1/25/21

I bought the featherbed that I slept in at Miraval Spa after I researched who made it, etc. it has been the worse experience I have ever had! After I purchased it, I got nothing from them, then within a day I received a receipt, 2 weeks later, I called them because it never shipped. I was told it was back ordered, I tried to cancel it then I was told it would be in snd shipped in a few days. 2 days later I received a giant box, with the wrong size feather bed in it. I never took it out of the box I called them, drove it to the post office with either label and mailed it back. It's now 2 weeks later they know nothing about it. Thank god I have the tracking information and I used American Express! Do not purchase from this company you can spend your money anywhere, use Parachute! They are honest and trustworthy!

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