Loren A.

Love it, the prices are a little steep but I do love the products

So, on 9/15 I placed an order for the pre-order "adore me" set. On the date of the proclaimed pre order date 9/25 I emailed and found the order to be pushed to 10/15.10/15 comes and still nothing. Once again I emailed in regards to my displeasure at having to wait almost 2 months for product.
HOWEVER, customer service was in constant communication at my requests and let me know exactly what was going on. Delays between vender and customer (which DOES happen.)
They offered to either mail a different color in the set, give store credit, and/or provide expedited shipping.
My set arrived today in the color that I had requested under expedited shipping at the company's expense. (Appreciated)
Yes, your order can take a longgggg time. This company seems to be a small company. Probably home based ran by 1-3 girls.
No, they are not scammers. Although the price for the product I received was a tad high for the quality, I am not upset with my purchase. I got what I ordered and it's comfy and cute (total knock off of Kimmy K's sleep wear line which is what the price is about.)
Moral of the story: it's a pandemic and receiving products from other countries is tedious. Be kind and patient and communicate your needs/wants.
This company is willing to accommodate. They are nice.