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Valued service
Easy to access, follow and quick and easy booking.
Easy verification of booked flights before final confirmation and payment.
Confirmation of booking received within less than a day.
Positive experience from booking with on my trip in July
I am very disappoint in the non-existent customer service and lack of response to my communications with Travelation and most of all, taking my money under false pretensions.
I booked and paid for air flight tickets (from Kuwait to Durban South Africa return) with Travelation on 24th March 2021, received confirmation of order, did not receive my tickets and after communications up till 30th March 2021, customer service provided neither service nor feed back.
What is worst is that the airline, Ethiopian Airlines) does not have record of receiving the order and therefore did not issue the tickets.
This is, to my understanding a criminal offence by Travelation.
Tip for consumers:
DO NOT USE
Products used:
Purchase of air flight tickets
Lloyd K.'s review of Travelation earned a Very Helpful vote
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