I have spent $1000, s of dollars at Catherines but with that said... I made a purchase online and used a coupon they had sent me. Within a few days I had my item but in that time the price went down $70! I called requesting a simple price adjustment but was informed that because I had used a small coupon I was not entitled to the sale price! I was told to return the purchase and repurchase it... wasting my time for the same results. POOR CUSTOMER SERVICE... sent the message to me that my loyality as a customer meant nothing. The small $ amt compensation would have made me happy and kept me as a satisfied customer. Shame on you