SCAM SCAM
I wish I could give it zero stars. They scam you out of your money, then want to get you for more money. They claim the item couldn't be delivered, then for a small fee with a deadline they can re-deliver. Then if you don't do it with those few days, they claim your item will be destroyed. Yet no refund. Customer service is a joke. You can call but its point less because they make you do everything through email (a ticket). Do not order from zaful...
"Dear liz h.,
We are sorry to hear that you haven't received your order yet.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as ""complaint from sitejabber.com"".
Best Regards
ZAFUL Customer Service