I ordered over 200 USD worth of merchandise from them. I chose to allow them to pick a shipping option for my product. My card was charged on the night i made the order but I never received the merchandise. I tried to use the contact information listed on the website. I sent a request for a refund with the order #s and an explanation. I never received a response or my refund. This company stole my money. I wish I had seen the reviews before i placed an order. This has happened to several other people.