eugene p.

Valley Vista mall in Harlingen, TX
Alyssa was a great help to us in the perfume department. She made sure we had 3 different choices and two of those were spot on! She made the xmas shopping experience a lot less stressful. Thank you Alyssa

Harlingen TX. I shop here every 3 to 4 months, sometimes longer. I do this hoping they will hire competent people that know what customer service is. I stood in an empty line while 2 employees, one on computer with no customer and the other on his personal phone, with no customer. They both saw me and neither helped me or offered to help me. A girl came from the back and first thing she said was, Hello, I can help you. THATS CUSTOMER SERVICE AND I HOPE SHE GETS A RAISE FOR HER EFFORTS! THANK YOU GIRL, OR I MIGHT STILL BE WAITING FOR SOMEONE TO TAKE MY MONEY.

Management: Teach your cashiers proper etiquette when open a new register because of a long line. CASHIERS: take more than just the next person in line take 2 or 3. This blonde racist cashier took the person in front of me to check out but ignored me as i was the next in line. Then the 3 customers behind me got helped by her before i was helped in the original line. She knew it too because she kept looking over her shoulder at me. REAL FUNNY - hope you got a big laugh out of it. I am going back tomorrow and if you are on a register, I'm going to stand there until you get someone else to help me. You didn't want to help me today so i don't want your help tomorrow. I have all day, it's my day off.