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When I show as a Hotwire customer the hotel always puts me in the worst room they can find unless I pay more for the room. I was put in a room with a pile of molded towels and sheets hiding in the closet and a broken heater. We were relocated to another hotel but I was told I would have to pay the difference in price but the new room was worst, smelled like musty armpits and an ashtray. It's not a good plan when you book your hotel with Hotwire. They use a classic casino style bait and hook psych out so you feel like you might win something great but you never win you will always lose and they know this. It's gambling and you are the one paying for the rig. We were staying at the Makai Beach club near Daytona Beach. I should have known it would be a disaster.
Tip for consumers:
Don't use Hotwire to book hotel rooms unless you don't care about staying in roach motels.
Products used:
I only stay the night in this hotel because I didn't want to pay full price elsewhere. I was forced to pay or move and pay way more.
I love the prices and the variety but the glasses are very easily broken. But you can always replace them at a low price.
Liz C.'s review of Hotwire earned a Very Helpful vote
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Hi Liz,
We would like to apologize for the troubles and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!