Lisa T.

I order a alternator for a 2101 F-150 and today I recieved two sterring parts, not even close. I call an explained that CARid sent the WRONG PART and that I ordered a alternator. The representative said that I would need to pay a restocking fee for the return. I stated that it not a return CARid sent the WRONG PART and I was not going to pay a restocking fee. She then said she would sent an emial with a shipping lable and when they got the WRONG PARTS back she would ship the alternator.
Tomorrow I will go to ford and purchace the alternator but will never use CARid agian. Sometimes a cheaper price is not the best route and a big head ache. Now I will have to call my credit card and cancel my transaction and try to get my truck on the road agian because I cannot wait another 10 or so days because of thier mistake.