Lisa L.

I just switched to cricket from metro and the very first day I got my phone telemarketers been calling me all day and night. I contacted cricket numerous times and they keep saying theres nothing they can do and keep referring me to the FCCs do not call registry. Cricket is a scam because there is something they can do, first off they disabled the customer choices and controls on their website so that we cant opt out of all this advertising, and second, theyre sharing and selling our information to third parties. I found this list on crickets website, (attached) that lists hundreds of companies that cricket is sharing our information with. It also says to opt out from advertisers who collect information on behalf of cricket wireless check on the box and apply. As you can see on my photo, there is no box to check to opt out, I guess they disabled this feature too. Cricket is basically invading our privacy, making money off our information, and have disabled us from having a choice to opt out of all this. There is something cricket can do, which is enable the customer choices and controls, and allow us to opt out of these hundreds of companies theyre selling our information to, simple. Also what company doesnt have a corporate number? Metro has a corporate number we can call, why doesnt cricket. The call center reps are $#*!ed and need to be retrained and the phone I bought is wack, it doesnt even have video calls but on their website in the description it says it did have video calls. Switching to cricket was a big mistake and I will be going back to metro, Ill never do business with a company that doesnt allow me to control my privacy, and I will be suing cricket for the money they have made off my information. Thats the kind of things this stupid company should be thinking about, I guess they wont learn until they go down like mark zuckerberg, then theyre gonna act like they care to let us control our privacy.