Lisa

I bought 10 Leyland cypress (4-5ft) for $595 which, unbeknownst to me, are only warrantied for 30 days. To get a full year, you have to pay extra. As I am an experienced gardner, this has never been an issue, until I ordered these trees. I planted in September,and they all died over the winter despite following all planting instructions (and no issues with any other trees) and you say they are not covered. My advice to anyone looking to buy plants: use an online nursery with a better warranty that you don't have to pay extra for or shop local. I'll never order from this company again.

Be prepared to wait 6 months or more for your order. I ordered my furniture on January 22,2021. The website states that the estimated ship date for my items is 3-4 weeks (and it still states this although I am living proof that is not true!). It is now May 5th and my latest ship date is pushed out until June. I have called customer service twice and have gotten completely different answers --one rep stated that everything was in stock except the table. I asked if I could cancel just the table to receive the rest quicker, she said no, but that she would expedite it with the warehouse. The other rep said I can cancel the whole order, but there is no way to "expedite". Meanwhile, website still says you can order and receive within 3-4 weeks. I feel like they are hiding the truth to make the sales. Very unhappy, but at this point, I've waited so long I am not inclined to start over with another vendor.