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Lisa C.

Contributor Level

Total Points
90

1 Review by Lisa

  • ClassPass

7/2/18

DO NOT ENROLL. After the first month, they started charging my card $110 a month without any notification. I contacted ClassPass to cancel my membership but they never actually did it and continued to charge my card. When I tried to contact customer service, they were incredibly demeaning, saying that I had agreed to their terms of service and cannot retroactively return my money. EVEN THOUGH I HAD ALREADY CANCELLED. I'm a college student who is struggling to pay tuition, rent and food and they took ZERO sympathy. It took talking to 3 reps for them to actually cancel my membership

Lisa Has Earned 10 Votes

Lisa C.'s review of ClassPass earned 10 Very Helpful votes

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