I've been a customer for YEARS. NOT ANYMORE. Months ago I received an order with 1 item missing. After 2 MONTHS of contacting them, I finally got a response. They refunded me the item cost and sent the item. OK great, I thought. I assumed the refund was because they screwed up & took so long to respond. WRONG. They then contacted me & wanted me to pay for the item. I decided that it was a cheap piece of sh*t, so I returned it to them. They continued sending me a bill & threatening to affect my credit. I contacted them & said, "I RETURNED THE ITEM MONTHS AGO!". STILL got a bill. I just paid it to protect my credit, but I am SOOOOOOOOOOOO angry! I HATE this company & will NEVER order from them again.