Lindsey M.

Tried to replace my motor when it wasn't needed. $5k! If I could leave a negative 50 review I would. **BEWARE!**

I had my car towed to Sons and spoke with a mechanic. He said it needed a new engine! Day one! I told them it had ac compressor issues. He said engine wouldn't turn and it would need to be replaced. Said it was seized and nothing that could be done. Needed $5k. Had a mechanic come out and look at it, took the serpentine belt off in 2 minutes and engine cranked up beautifully. Only thing it needed was a new ac compressor. Tow truck driver was able to drive it up onto his truck! Agreed that it was bs and the if the engine was seized, it would've never been able to drive it up on that truck. The service guy I had been speaking with for the past 4 days was terrible. Never returned calls. Was extremely rude when we told them the engine wasn't seized and in fact was fine. Said we owed $150 for diagnostic fees (after they lied and said engine was seized). Having this mechanic saved me THOUSANDS OF DOLLARS. This hurts people that work hard for every dollar they earn. One of two things happened here: I was being played a fool to get an entire new engine (which is not a small repair) or their techs are not intelligent enough to see if an ac compressor could have been the issue. Either way, this place is terrible. I will never ever take my car there and I'd recommend other people to stay away as well.

The service tech stormed by us with his hands up in the air like he was angry and crazy. My question is, why were you so upset you were called out on a lie? I should be the one upset. It's MY $5,000 that would've been wasted! And more because a new engine wouldn't have fixed the problem. I would have still had to have an ac compressor replaced. Crooks. This is sad. People work hard for their money and should trust a Honda technician.